Privacy Policy

Katha Ghar Entertainment Technology Pvt. Ltd. ("Company", "we", "us", or "our") operates the mobile application "Katha Ghar" (the "App"), an audio and video streaming platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

When you sign in using Google Sign-In, we may collect:

• Name
• Email address
• Profile picture
• Account authentication information provided through Google Sign-In

We do not collect passwords directly.

Payment details for subscriptions are processed through Google Play Billing. We do not store or process your credit or debit card details.

1.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device type and model
• Operating system version
• IP address
• App version
• Unique device identifiers
• Firebase installation ID
• App usage data (such as content played, duration, and interaction patterns)
• Log data
• Crash reports and diagnostic information

1.3 Information from Third Parties

If you log in using Google Sign-In, we receive basic profile information from your Google account in accordance with your Google account settings.

1.4 Use of Firebase Services

We use Firebase, a service provided by Google LLC, for:

• Authentication
• Analytics
• Crash reporting
• Cloud data storage

Firebase may collect device information, usage data, diagnostic information, and identifiers necessary to provide these services, in accordance with Google’s Privacy Policy.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Authenticate users securely
• Provide access to audio and video content
• Process subscriptions and payments
• Personalize content recommendations
• Improve app performance and stability
• Monitor and fix technical issues
• Detect fraud and prevent misuse
• Comply with legal obligations

3. Subscription and Payment Information

All in-app purchases and subscriptions are processed through Google Play Billing.

We do not store or process payment card details.

Subscription renewals, cancellations, and refunds are subject to Google Play’s policies and terms.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Cloud hosting providers
• Analytics and crash reporting providers (including Firebase)
• Payment processors (Google Play)
• Legal authorities if required by law
• Professional advisors (legal, accounting, compliance)

All third-party service providers are required to maintain confidentiality and process data only for legitimate business purposes.

5. Data Retention

We retain personal data:

• For as long as your account remains active
• As required to provide our services
• As necessary to comply with legal obligations

You may request deletion of your account by contacting us at support@kathaghar.com. Upon verification, we will delete or anonymize your personal information unless retention is required by law.

6. Data Security

We use industry-standard security measures, including encrypted communication (HTTPS) and secure cloud infrastructure, to protect your information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, contact us at: support@kathaghar.com

8. Children’s Privacy

The App is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete such information promptly.

9. International Data Transfers

If you access the App from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

By using the App, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify users of material changes by updating the "Last Updated" date.

Continued use of the App after changes are made constitutes acceptance of the updated policy.

11. Contact Us

Katha Ghar Entertainment Technology Pvt. Ltd.

Email: support@kathaghar.com